Employee feedback is an important part of any workplace. Feedback helps employees learn, grow and improve their work performance.

By collecting employee feedback, you can know if your employees are happy, what's working and what isn't at work, and how to improve anything that might need changes.

Best tips to collect employee feedback

It is not always easy to collect employee feedback, so here we have compiled some tips that will help you get employee feedback:-

1. Gather feedback from an anonymous survey

An anonymous survey is a great way to get honest employee feedback. It's also useful for getting input from employees who might otherwise be afraid to speak up in person, or those who simply aren't comfortable giving feedback in person. Numerous studies have shown that anonymous surveys have a higher response rate.

2. Send out a quick online survey

To get employee feedback, try to send out a quick online survey to your employees. Make sure that online surveys can be completed from any device - desktop computer, laptop, tablet, or mobile. Also, they should be simple and short for a higher response rate. Creating short online surveys also compels you to gather the information that is most important.

Here are some tips on creating effective online surveys:

• Make sure the design looks good on mobile devices, desktops, and laptops.
• Make sure there aren't too many questions - Don't overload the survey with text.
• Give respondents plenty of text space in which to write their answers.

3. Ask for feedback in small groups

Divide your employees into small groups and ask them to come up with their suggestions for improving the company. Don't tell them what to write down, just ask them to write down some ideas and then share them with their group.

It's important that you give your employees time to respond without being rushed. Once everyone has had sufficient time to answer questions and think about potential solutions, collect all of the responses from each group.

4. Have an open-door policy

An open-door policy is a great way to get employee feedback and to know the employee experience. It also encourages your employees to communicate their thoughts, feelings, and concerns.

This should include all the people who work for you - not just those who report to you directly.

According to reports, “ Employees are 4.6 times more likely to perform better if they feel their voice is heard ”.

It's also important that you respond in a timely manner to any questions or concerns your employees have.

5. Have one-on-one meetings with each employee

To get employee feedback, you need to have regular one-on-one meetings with each employee. These meetings are important because they allow you to discuss problems, concerns, and issues that employees may have on their minds.

The purpose of these meetings is not only to keep your team members informed about what's going on in the company but also how they can help in making it better. You should also arrange meetings with each employee at least once every two weeks.

The best time for these meetings is usually late morning or early afternoon since most people tend not to be too busy during those times of day compared to later hours when everyone seems stressed out from their work.

6. Create a company suggestion box

You should maintain a company suggestion box in a company to get employee feedback. When you have a company suggestion box, it's important to make sure that it's easy to find.

You can put it in the break room or somewhere near where people will see it and feel comfortable enough to leave their thoughts. The more visible your suggestion box is, the more likely employees are going to use it!

7. Send a monthly email to keep the communication going

To collect employee feedback, try to send an email newsletter to your employees on a monthly basis. The newsletter should include a survey form where employees can share their feedback.

Also, make sure to keep it short and sweet.

8. Get feedback on your feedback

You should give your feedback a second look and see if there is any way you can improve.

For instance, if an employee rates your feedback at three out of ten and explains why they gave such a low rating, you should be ready to adjust your approach in the future. Maybe there is something about the content that was unclear or perhaps your tone was too harsh.

When it comes to giving feedback yourself, don’t forget about the importance of asking for examples from those who have received your feedback in the past.

Conclusion

By asking your employees for feedback regularly, they'll feel valued and engaged. When your employees feel like they can voice their opinions, they will be more likely to speak openly about their workplace experiences.

If you want to know how your employees feel, Dropthought can help you to collect your employee’s feedback, create delightful experiences, and more.

Dropthought is a user-friendly, omnichannel, and real-time employee experience management platform. We empower companies in different verticals to create delightful experiences for employees across their employee journey. Get detailed analysis and insights from data to exactly know what your employees think and what actions you need to take to delight them.

If you are interested to learn more, simply click here.